05-03-2021



[KB2549] Uninstallers (removal tools) for common Mac antivirus software

  1. UPDATE: I need to test the configuration but seem to work with these exclusion, this is for Catalina, because the other macOS version wasn't using the same path for local time machine snapshots.
  2. Click Uninstall then enter your administrative credentials. Step After the uninstall process completes, you will see an Uninstallation Completed Successfully screen.

Solution

The good news is the uninstall aspect worked well, or at least that’s how it appears at this point. I tried ESET Cybersecurity for MAC because of high ratings on the Internet, but was disappointed. I use Kaspersky on my PCs, have always been very happy with their performance and so I will try their app for our Mac Book Pro.

Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product.

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
  2. After uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.

BitDefender:
https://www.bitdefender.com/support/-1687.html
ClamXav:
http://www.clamxav.com/clamavEngineREMOVER.zip
ESET Cyber Security:
https://support.eset.com/kb3239/
Intego:
https://support.intego.com/hc/en-us/articles/207117548-How-to-Uninstall-Intego-Products
McAfee:
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101226
Norton (Symantec):
http://www.symantec.com/business/support/index?page=content&id=TECH103489&locale=en_US

Trend Micro:
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1061005.aspx

If you are still unable to resolve your issue, email ESET Technical Support.

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.

Eset Uninstaller For Mac Windows 10

Last Updated: Mar 23, 2020

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[KB3239] How do I uninstall or reinstall ESET Cyber Security or ESET Cyber Security Pro?

Details

When installing ESET Cyber Security or ESET Cyber Security Pro version 6.9.60 or later, users must have mac OS 10.12 or newer.

Uninstaller

Issue

Solution

To view instructions for an operating system other than macOS, choose the appropriate operating system below:

Windows Users|Android Users

Begin with part I

Only proceed to part II if your issue is not resolved.

I. Uninstall your ESET product for Mac

  1. Click Finder to open a new Finder window.
  2. Click Applications, hold CTRL, click ESET Cyber Security and then select Show Package Contents from the context menu.
  1. Navigate to Contents Helpers and double-click Uninstaller.app to run the uninstaller.
    Version 6.0.13.0 and earlier users: Click the Resources folder and then double-click Uninstaller.app to run the uninstaller. Click to view a screenshot.

If you receive 'Identity of the installer cannot be confirmed'

If the installation of ESET products is being blocked, hold CTRL + click (or right-click if you have a two-button mouse) the installer file, select Open from the context menu and then click Open when you are prompted by Apple Gatekeeper. For more information about how to configure Apple Gatekeeper, visit the Apple support article on this topic.

  1. Follow the on-screen instructions to uninstall ESET Cyber Security.
    • Troubleshooting: I receive the message Uninstall Failed when uninstalling ESET Cybersecurity for Mac.
  2. Click Close to exit the uninstaller.
  3. Reinstall ESET Cyber Security or ESET Cyber Security Pro. For illustrated instructions see the appropriate Knowledgebase article below:

II. Uninstall using the ESET Cyber Security .dmg

  1. Insert the ESET Cyber Security CD into your computer and double-click the ESET icon on your Desktop. If you downloaded ESET from the internet, click the install package in your Downloads folder (or the default folder set by your browser).
    • If you do not have the retail disk or an install package you can download the install package from the Home Downloads page.
  1. Double-click the Uninstall icon and follow the on-screen instructions to uninstall ESET Cyber Security.
Eset Uninstaller For Mac

If you receive 'Identity of the installer cannot be confirmed'

If the installation of ESET products is being blocked, hold CTRL + click (or right-click if you have a two-button mouse) the installer file, select Open from the context menu and then click Open when you are prompted by Apple gatekeeper. For more information about how to configure Apple gatekeeper, visit the Apple support article on this topic.

  1. Click Close to exit the uninstaller.
  2. Restart your computer.

Eset Uninstaller Windows 10

About upgrading

If you are upgrading from ESET Cybersecurity (4.x) to a later version of ESET Cyber Security or ESET Cyber Security Pro, follow the instructions in Download, install and activate ESET Cyber Security or ESET Cyber Security Pro.

If you are still unable to resolve your issue, email ESET Technical Support.

Last Updated: Jul 30, 2020

Download Eset For Mac

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