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1. Outlook For Mac Exchange 2013 Version
2. Outlook For Mac Exchange 2013 Email
3. Outlook For Mac Free
4. Microsoft Outlook For Mac
5. Outlook 2013 Exchange Server

Open Outlook 2016 on your Mac. If you are setting up your first mailbox, there are some initial Welcome screens to navigate through. During these you can choose a colour theme for Outlook. We have selected the default 'Colorful'. Outlook 2016 will now load. Select Accounts. Select Exchange. Outlook for Microsoft 365 Outlook for Microsoft 365 for Mac Outlook 2019 Outlook 2016 Office for business Microsoft 365 admin Outlook 2013 Office 365 Small Business Outlook Web App for Office 365 Outlook Web App for Office 365 Small Business. Exchange server accounts, Outlook.com, Hotmail.com, Live.com and Google accounts can be set up in a.

The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.

Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server

The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.

How to Troubleshoot Outlook For Mac not Sync With Exchange Server?

Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:

1. End of all the Microsoft Office related processes. It is required to close all of them, for example, MS Word, etc.
2. Create a replica or backup of Office 2011 identities folder, which is present in “~/Documents/Microsoft User Data/Office 2011 identities/”
3. Hit on the Alt key while you click on Outlook to open it.
4. It will directly go into the Microsoft database utility mode, where you can recreate an identity (database)
5. Select the identity that is required. Generally, it is the main identity. Then, hit on Rebuild
   This step will take a while

In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:

1. On the left-hand side panel of Outlook, right-click (or Control+Click) on the folder from the folder list
2. Then, select Folder Properties
3. Hit on Empty the Cache button located at the bottom of the screen.
4. This procedure will take some time depending on the amount of database.

Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server

1. Exit from all the running applications
2. In your launcher, hold down option and then, click on Outlook
3. This will open the Outlook reindex tool. Choose your database and hit on hit on Reindex
4. You have to wait until it is done
5. Launch the terminal and write the following commands:
   • sudo mdutil -E /
   • …. wait until this procedure is complete
   • sudo mdutil -i on /
   • …. wait until this procedure is complete

Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.

Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange

Outlook For Mac Exchange 2013 Version

In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.

Cause 1: Outlook is in the offline state

Solution: Make sure that Outlook is working in online mode. This can be done by:
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected

Cause 2: Outlook is not connected to the server that is executing MS Exchange Server

Solution: Make sure that the connections are properly established

1. From the Tools ribbon of Outlook, select Accounts
2. Search for the Exchange account present in the left panel. In case, there is some issue with the Exchange connection, the indicator symbol will be orange
3. Then, try to establish a connection with another Exchange program, for example, OWA (Outlook Web Access). The status of the Exchange server can also be examined by contacting with the admin of Exchange Server.

Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange

The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server

Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again.
Below-written steps are to be followed:

1. Make sure that the computer is connected properly with the Exchange Server
2. From the navigation pane, select the Exchange folder for which cache has to be emptied. Then, Ctrl+click or right-click on that folder, and hit on Properties to fix Mac Outlook 2016 cannot connect to Exchange Server
3. Go to the General tab followed by clicking on Empty Cache.
4. Once the folder is empty, Outlook will automatically download the items from the server.

Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.

Final Words

Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.

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This document explains how to connect to the Office 365 service via Outlook for Mac client.

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

1. You have three options on configuring your Outlook profile:

   Option 1: First time user of Outlook (no existing profile).

   Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.

   Option 2: Create a new profile.

   Make sure Outlook is not running.

   1. Follow these steps to create a new profile.
   2. Proceed to step 2.

   Option 3: Add your account to an existing profile.

   Launch Outlook.

   1. Go to 'Tools' menu and click the Accounts selection.
   2. Select New Account... from the + menu selection located at the bottom left corner of the 'Accounts' screen.
   3. Proceed to step 2.

2. On the Setup your email window, enter the email address of the account you are attempting to configure:
   • Email Address format: -
     • NetID Account: Enter the primary address of your NetID account which will take one of the following forms: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
     • Service Account: Enter the primary address of your Service account which will take one of the following forms: name@domain.wisc.edu

     Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.

3. If you receive the following prompt:
   Place a check mark within the 'Always use my response for this server' check box.
   Click Allow.
4. You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
   Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
   If this is your first time setting up this client: You may receive the following notification:
   Click Activate and follow the instructions using your NetID to login when asked to activate the software.

Important:

• Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
• If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Outlook For Mac Exchange 2013 Email

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Outlook For Mac Free

Uninstall Outlook/Office

Microsoft Outlook For Mac

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

Outlook 2013 Exchange Server

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